Terms of Service
Effective Date: 10/09/25
Last Updated: 10/09/25
Welcome to LeadWell365 (“we,” “us,” or “our”). By accessing or using our website at https://www.leadwell365.com (“Site”) and our products, courses, or coaching services (“Services”), you agree to comply with and be bound by the following Terms of Service (“Terms”). Please read them carefully before using our Site or Services.
If you do not agree with these Terms, do not use our website or services.
1. Use of Our Site and Services
You must be at least 18 years old to access or purchase from this website.
You agree to use the Site only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use of the Site.
You agree not to:
Attempt to gain unauthorized access to any portion of the Site or its systems.
Use the Site for fraudulent, abusive, or illegal purposes.
Copy, reproduce, or distribute any part of the Site or its content without permission.
2. Purchases and Payments
When you make a purchase (digital product, coaching package, or course), you agree to provide accurate payment information.
Payments are securely processed by third-party providers (such as Stripe or Squarespace Payments).
We do not store or have access to your full payment card details.
Refund Policy
We stand behind the quality of our materials and coaching.
Refunds may be issued under the following conditions:
If the product or service was not delivered as described.
If you demonstrate that you engaged with the material in good faith and did not receive the promised value (e.g., for coaching guarantees).
Refund requests must be submitted in writing to [insert email address] within 14 days of purchase.
All refund decisions are made at our discretion.
3. Coaching and Educational Disclaimer
Our coaching programs, courses, and resources are designed to promote leadership growth, personal development, and organizational health.
However, they are not a substitute for professional advice in areas such as mental health, legal, medical, or financial planning.
Results vary depending on individual effort, context, and application.
We make no guarantees of specific outcomes.
You acknowledge that your success depends on your own effort, motivation, and commitment.
4. Intellectual Property Rights
All materials on this Site — including but not limited to text, graphics, logos, videos, PDFs, frameworks, and downloadable content — are the property of LeadWell365 or its licensors (including the Lead–Develop–Care (LDC) framework by Terry Cook, used under license).
You may:
View and download materials for your personal, non-commercial use.
You may not:
Reproduce, sell, or redistribute any material without prior written permission.
Claim ownership or modify materials for resale or rebranding.
All rights are reserved.
5. Affiliate and Partnership Programs
From time to time, we may offer affiliate opportunities.
Affiliates may earn commissions for referrals, according to a written affiliate agreement.
Participation in the affiliate program requires compliance with all program terms, applicable laws, and ethical standards.
6. User Accounts
Certain features may require you to create an account.
You are responsible for maintaining the confidentiality of your login credentials and all activities under your account.
We reserve the right to suspend or terminate accounts for misuse or violation of these Terms.
7. Communications and Marketing
By providing your email address or other contact information, you consent to receive communications related to your purchases, resources, and occasional marketing updates.
You may unsubscribe from promotional communications at any time via the unsubscribe link in emails or by contacting us at [insert email address].
8. Limitation of Liability
To the fullest extent permitted by law, LeadWell365, its founders, coaches, and affiliates shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our Site or Services.
Our total liability for any claim shall not exceed the total amount paid by you for the specific product or service in question.
9. Indemnification
You agree to indemnify and hold harmless LeadWell365, its owners, employees, and partners from any claims, losses, damages, liabilities, and expenses (including legal fees) arising from your misuse of the Site or violation of these Terms.
10. Third-Party Services
Our Site may contain links to third-party websites or services (such as payment processors, scheduling platforms, or video conferencing tools).
We are not responsible for the content or privacy practices of those third parties.
Use of such services is at your own risk and subject to their own terms and policies.
11. Termination of Use
We reserve the right to suspend or terminate your access to the Site or Services at any time, without notice, if we believe you have violated these Terms or engaged in fraudulent or abusive behavior.
12. Governing Law
These Terms are governed by and construed in accordance with the laws of the Commonwealth of Virginia, United States, without regard to its conflict of law principles.
Any disputes arising from these Terms shall be resolved in the state or federal courts located in Charlottesville, Virginia.
13. Changes to These Terms
We may update these Terms periodically.
The latest version will always be available on this page, and the “Effective Date” will indicate when it was last revised.
Your continued use of the Site after updates constitutes acceptance of the revised Terms.
14. Contact Us
If you have any questions about these Terms, please contact us: